Senior Sales Manager

Company: Loews Hotels & Co
Location: Coronado
Posted on: November 6, 2024

Job Description:

Time Type: Full timePosted on: Posted YesterdayJob Requisition ID: R0068756Perched on its own 15-acre peninsula, Loews Coronado Bay Resort is a private oasis of tranquility near San Diego. This Coronado hotel offers views of the shimmering bay waters and the San Diego skyline. Welcome to Coronado's Secluded Water Escape.Who We Are: Loews Hotels & Co is a leading owner and operator of luxury hotels with a portfolio consisting of 26 hotels and resorts in the United States and Canada. Located in major city centers and resort destinations from coast to coast, the Loews portfolio features one-of-a-kind properties that go beyond Four Diamond standards and embrace their "uniquely local" community in order to curate exciting, approachable, and local travel experiences for guests.What We Offer:

• This is a bonus eligible position
• Competitive health & wellness benefits, 401(K) & company match
• Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Employee Hotel Rates, other discounts, perks and morePosition Purpose:The Senior Sales Manager will support the sales efforts for Loews Hotels. Builds and strengthens relationships with existing and new customers to enable future bookings. Promote awareness to corporate and incentive markets via travel to respective regions in the country providing presentations and personal sales calls. Maintain communication/relationship with NSO network, as well as other Loews hotels toward achieving pre-determined revenue goal. Negotiate contract specifics to achieve maximum profitability while satisfying customer needs. Develops relationships within the community to strengthen and expand customer base for sales opportunities.Duties and Essential Functions:
  • Deliver revenue expectations in line with overall hotel budget.
  • Achieve annual goals as designated by DOS
  • Maintain efficient and timely processing of paperwork, files, and reports
  • Develop strong working relationships with hotel department heads and operational areas.
  • Provide weekly and monthly reports of sales calls and marketing actions as requested by DOS/M
  • Respond promptly to requests by DOS/M and/or DOM for reports and other assignments.
  • Actively prospect new business and secure repeat events.
  • Conduct site experiences and entertain potential and existing clients.
  • Attend networking functions and trade shows as needed to promote the hotel.
  • Develop and maintain an account base, as designated by DOS, to achieve hotel revenue goals.
  • Be responsible for and implement a sales action plan for the development of the designated market segments which includes telephone/direct mail solicitation, personal call program, related sales trips, trade show participation, and entertainment.
  • Respond promptly to all inquiries and correspondence from clients, prospects, and lead referrals.
  • Execute sales calls and sales trips as designated.
  • Negotiate contract specifics to achieve maximum profitability while satisfying customer needs.
  • Be knowledgeable of local and national competitive hotels and marketing strategies.
  • Promote and sell to assigned market in defined geographic region or vertical segment.
  • Execute activities to include but not limited to sales calls, property tours, entertainment, FAM trips, trade shows, etc.
  • Develop and foster business (new and existing) through pro-active direct sales.
  • Promote local awareness through maintaining relationships with new and existing customers.
  • Identify potential new customers; develop strategies for increasing sales or market share.
  • Adhere to all Loews Hotels booking guidelines.
  • Develop relationships within the community to strengthen and expand customer base.
  • Maintain communication/relationship with NSO Team.
  • Maintain communication/relationship with Loews Properties.
  • Support and promote all Loews Hotels Corporate programs to increase customer awareness.
  • Be a brand ambassador and reflect company values at all times.
  • Assist with training and the onboarding process for any new Sales Manager.
  • Provide guidance to Sales Managers as needed.Supportive Functions and Responsibilities:
    • Respect guidelines of confidentiality and code of ethics in all company areas.
    • Represent Loews Hotels in a professional manner at all times.
    • Promote and apply teamwork skills at all times.
    • Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance.
    • Is polite, friendly, and helpful to guests, management, and fellow employees.
    • Executes emergency procedures in accordance with hotel standards.
    • Complies with required safety regulations and procedures.
    • Attends appropriate hotel meetings and training sessions.
    • Maintains cleanliness and excellent condition of equipment and work area.
    • Complies with hotel standards, policies, and rules.
    • Remains current with hotel information and changes.
    • Complies with hotel uniform and grooming standards.Specific Job Knowledge, Skills, and Abilities:
      • Must have excellent communication, organizational, and guest relations skills.
      • This position requires a high degree of independent judgment and discretion in decision-making with minimal supervision.Salary range for this position, based on experience, is $64,480.00 to $.About UsHeadquartered in New York City, Loews Hotels & Co is rooted in deep heritage in the hotel industry and excellence in service. As one of the only independently owned family hotel companies, we know that hospitality comes from the heart.Loews Hotels & Co owns and operates hotels and resorts across the U.S. and Canada. Located in major city centers and resort destinations, including multiple hotels in partnership with Universal Orlando Resort, Loews Hotels & Co features properties grounded in family heritage and dedicated to delivering unscripted guest moments, all with a locally handcrafted approach. We pride ourselves on the individuality and uniqueness of our offering.Joining Loews Hotels & Co means not just gaining a job, it means becoming a part of a family. A family where Team Member growth and empowerment are part of our DNA and have been for decades. We offer progressive benefits including paid parental leave, 401K matching and travel benefits, and opportunities for ongoing learning and development. But beyond that, as a member of the Loews Hotels family, you are part of a culture of diversity and inclusion, one that works hard to protect our environment with eco-friendly and sustainability programs, and one that is always a good neighbor to their communities, supporting them in ways large and small. We welcome you to join us.Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
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Keywords: Loews Hotels & Co, Mission Viejo , Senior Sales Manager, Executive , Coronado, California