Engagement Manager

Company: The Select Group
Location: San Diego
Posted on: November 8, 2024

Job Description:

Engagement Manager (Utilities) - Service Delivery - Remote (PST/MST)
The Select Group is seeking an Engagement Manager to support our Utilities industry. This role will involve managing our consultant population to monitor various aspects of projects, including scope, schedule, deliverables, quality, and resources. The ideal candidate will have experience in a consultant supportive role mainly from an operational perspective and sit in either Mountain or Pacific Standard Time zone.
Who we areThe Select Group (TSG) provides custom for transformational business leaders who are prepared to execute strategic initiatives. We are a fully remote company spread across North America, made strong by our diversity, and drawn together by our common mission of positively impacting lives, one experience at a time.
Responsibilities:
Operational:

• 
  
• HR Management
  
• On/Off Boarding
  
• Time Tracking (approvals, edits, PTO, Sick, etc.)
  
  Collaborative:
  
  • 
    
  • Consultant care and workforce management
    
  • Consultant primary POC (Manager/Stakeholder relations)
    
  • Partnering with EM to understand and drive towards client's business objectives
    
    Continuous Improvement by partnering with other Engagement Managers on:
    
    • 
      
    • Performance Reviews
      
    • Training and Skills Assessments
      
    • Monitor Weekly/Monthly Work plans
      
    • Productivity Improvement
      
      Tracking & Reporting by partnering with other Engagement Managers on:
      
      • 
        
      • KPI metrics & data collection
        
      • High level project status updates
        
        Requirements:
        
        • 
          
        • 1-3 years' experience in staffing, managed solutions or consulting services industry
          
        • IT staffing, MS or consulting experience
          
        • Experience in a Consultant supportive role including:
          
          • 
            
          • Exposure to contracts and client obligations
            
          • Experience supporting the onboarding and consultant experience
            
          • Experience communicating with consultants (phone, email, meetings, etc.)
            
            
          • 4-year degree at an accredited College (or equivalent business experience)
            
          • Self-starter or ability to take initiative
            
          • Organized with keen attention to details
            
          • Problem solving and critical thinking
            
          • Effective verbal and written communication
            
          • Support high volume of consultant employees across multiple clients simultaneously
            
          • Basic knowledge and use of Microsoft Suite (Excel, Powerpoint, Sharepoint)
            
          • Must be located in Mountain or Pacific Standard Time zone.
            
            Love where you work You'll have the opportunity to join a tight-knit, fast-growing company that's making a tremendous impact across industries such as communications, healthcare, technology, utilities, financial services, consumer & industrials and federal/government. The way we see it, you have to grow people to grow companies. That's why we make personal and professional development a priority at TSG. You'll have access to:
            
            • 
              
            • Medical, dental, vision, disability insurance, employer-paid life insurance, matching 401K plan
              
            • 11.5 paid holidays (including 1 day off for your birthday, 1 annual company-wide mental health day, and 1 floating holiday to celebrate a DEI holiday of your choice)
              
            • 120 hours of annual PTO accrual (increasing with tenure)
              
            • Best-in-class industry training & professional coaching programs
              
              Diversity, Equity & Inclusion at The Select Group At The Select Group (TSG), our mission is to positively impact lives, which includes enabling the voices and career opportunities of all.
              TSG values the unique perspectives our employees and consultants bring to work and life each day. We're building a culture that encourages, embraces, and celebrates diversity, ensuring we have an inclusive workplace where everyone can be who they are. Together, we're driving innovation and creativity to help our clients succeed and to make our communities stronger. We are here to learn and grow. Join us, and just be you.
              Equal Opportunity Employer The Select Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.
              If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact for assistance.
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Keywords: The Select Group, Mission Viejo , Engagement Manager, Executive , San Diego, California