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Senior Account Manager

Company: VirtualVocations
Location: Signal Hill
Posted on: November 8, 2024

Job Description:

A company is looking for a Senior Account Manager (Enterprise) to manage and grow key customer relationships.



Key Responsibilities

Own overall customer relationships, driving onboarding, adoption, growth, and retention
Partner with customers to align on business objectives and develop success plans
Act as a strategic advisor, addressing client issues and driving engagement across accounts


Required Qualifications

6+ years of customer success or account management experience at a SaaS startup
Experience in healthcare consulting or customer success within a health-tech company
Proven track record of managing high-touch customer relationships with strong retention and upsell rates
Experience using CRM software, ideally Salesforce, and G Suite Applications
Ability to build relationships with senior executives and key stakeholders

Keywords: VirtualVocations, Mission Viejo , Senior Account Manager, Executive , Signal Hill, California

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