Customer Service Representative
Company: Sysco
Location: Irvine
Posted on: October 16, 2024
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Job Description:
JOB SUMMARY
This is a sales support position responsible for providing direct
support to all assigned Account Executives, Marketing Associates,
and customers. As a CSR (customer sales representative), the goal
is to assist and help resolve all customer needs as quickly and
accurately as possible.
Full Time onsite in Irvine CA
work scheduled - 8am - 5pm, -Sunday through Thursday
RESPONSIBILITIES
Answer all incoming concerns/needs from all customers
Key pick-up request, Handle transportation/routing on delivery
questions
Process will-call orders
Provide customers with invoice copies.
Process credits
Maintaining Call list
Monitor orders before the cut-off
Communicate regularly with the AE (account executives) and
customers.
Manage the same-day deliveries for OPCO (operating company)
Perform other duties as directed by Supervisor.
QUALIFICATIONS
Education
High school diploma or equivalent.
Experience
1 year prior outside foodservice sales coordination or customer
support experience
Preferred: Previous call center experience
Professional Skills
Strong telephone communication skills
Able to work in a fast pace environment
Ability to sit and work at a PC for extended periods
Proficient in MS Office
#LI-Onsite
#LI-GR1
Keywords: Sysco, Mission Viejo , Customer Service Representative, Hospitality & Tourism , Irvine, California
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