$30k - MULTIPLE Openings - Call Center Customer Service Reps

Location: Cypress
Posted on: November 4, 2024

Job Description:

Cypress, CA: Nationwide 24/7 home security company is looking to hire 10-20 call center representatives by the 1st quarter, ideally 1/2 in January. These calls are inbound calls supporting residential customers primarily, but they do have a commercial accounts they also support. Previous call center experience is not required as long as you have the ability to work in a fast paced environment, can catch on quickly to training, able to handle sometimes difficult/stressful calls. Because they are a security monitoring company they do operate 24/7, which means they have 3 avail shifts: 7-3, 3-11, and 11-7 and every holiday. Ideal candidate would have great attendance as well as being able to think on their feet and be on top of their game. The training is pretty intense (6 weeks) 4 weeks is class training and the other 2 are on the floor then they get on the phones. Once they have passed the training the company pays for them to get licensed. All candidates must pass a background check, drug test, and typing test. They have multiple depts for advancement both in position/compensation. If you feel this is the right position for you I am eager to review your resume for consideration. We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.

Keywords: , Mission Viejo , $30k - MULTIPLE Openings - Call Center Customer Service Reps, IT / Software / Systems , Cypress, California