Patient Support Representative
Company: VirtualVocations
Location: Huntington Beach
Posted on: November 20, 2024
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Job Description:
A company is looking for a Patient Support Representative to
advocate for patients and enhance their healthcare experience.
Key Responsibilities
Answer inbound calls and address patient questions while routing
calls to appropriate departments
Make outbound calls for appointment scheduling and other call
campaigns
Maintain patient confidentiality and comply with HIPAA
standards
Required Qualifications
At least 2 years of experience in a customer service role within a
healthcare setting
Strong computer skills and basic knowledge of G-Suite (e.g., Google
Docs)
Ability to handle multiple tasks simultaneously, such as typing
notes while on calls
Experience with Electronic Medical Record (EMR) systems is
preferred
Experience working with patients on Medicaid is preferred
Keywords: VirtualVocations, Mission Viejo , Patient Support Representative, Other , Huntington Beach, California
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