Senior Business Analyst

Company: Advancement Via Individual Determination
Location: San Diego
Posted on: November 15, 2024

Job Description:

We're a nationally recognized nonprofit that partners with 8,000 schools across the country to shift to a more equitable, student-centered approach, closing the opportunity gap so that ALL students are prepared for college, career, and life. And the results? Well, they speak for themselves.AVID provides 2.5 million students annually with the tools they need to think critically, collaborate, and set high expectations to confidently conquer the challenges that await them. We accomplish this work by training over 85,000 educators every year through in-person and virtual professional learning opportunities.WHAT IS THE JOB?The Senior Business Systems Analyst engages with company business units to analyze functions and activities to improve processes for the most effective use of business applications and systems under the direction of the Director of Business Applications and Processes. The Senior Business Systems Analyst gathers, documents, and assesses business information, processes, procedures, methods, schedules, and systems to identify and recommend optimal business solutions.WHAT WILL YOU DO IN THIS ROLE?

• Work closely with Technology Services, Project Management Office, Business Services, other AVID Center teams, and external partners and vendors to identify opportunities to build communication and training to ease the introduction of new technologies and improve business processes.
• Act as the information technology liaison and representative for multiple business units and functional areas.
• Gain an in-depth understanding of our business processes, translate them into functional diagrams, and document key processes, requirements, knowledge articles, and user documentation.
• Maintain a deep awareness of how business processes help stakeholders explore technology possibilities to execute their operations more effectively.
• Define and develop standard operating procedures and perform periodic system activity reviews.
• Develop and deliver training resources for technical and business applications to ease their adoption by end users and other stakeholders.
• Evaluate business processes from end-to-end to identify and address gaps and operational, financial, and technological risks.
• Assess business process and system inefficiencies, identify gaps between business requirements and application capabilities, and recommend solutions.
• Proactively identify process and system improvement opportunities, including integrating new systems and processes with existing ones to meet long-term technology strategies.
• Translate end users' business needs into business requirements, user stories, and reporting requirements to be delivered to the information technology development team for reports, dashboards, systems enhancements, development, or new client applications.
• Use complex business process analysis and design to identify, create, and facilitate the quality improvement cycle.
• Assist in conducting research on vendors and software products to meet agreed-upon requirements and support vendor relationship efforts.
• Participate in the selection and documentation of technology solutions that the organization may opt to use.
• Manage and support business applications in the form of cloud and internally hosted solutions.WHO ARE YOU?
  • You are a leader and coach with proven experience successfully leading cross-functional teams through all stages of technical projects while modeling best project management practices, processes, standards, tools, and techniques.
  • You are a tech enthusiast and can keep up with the technical jargon of the experts while also being able to explain complex technical concepts to audiences of all levels of experience.
  • You see the potential in all the projects and platforms you support, and you are always looking for new ways to optimize, enhance, and streamline.
  • You are a critical thinker who enjoys information-gathering and uses a scientific and analytical approach to enhance processes.
  • You are curious and celebrate your inquisitive nature by asking probing questions to be as well-informed as possible.
  • You are a documenter and take pride in your aptitude for defining and documenting project requirements, workflows, and processes with key stakeholders.
  • You are a communicator, forming strong relationships with internal and external stakeholders and building alignment within your teams.
  • You are quick and calculated with change management processes and can adapt to modified plans, quickly communicating changes with teams to outline impact and alternate options.
  • You are a continuous learner and lead your work with a growth mindset.
  • You have experience working with multiple business systems and platforms (experience with Salesforce, HubSpot, UKG, and comparable systems is a plus).
  • You have a bachelor's degree in information systems, business, or a related field and at least 5 years of hands-on business analysis and process/systems improvement experience.*Allowable Substitutions: Any combination of experience, training, or credential certification endorsement that provides the incumbent/applicant with the knowledge, skills, and ability required to perform the work, as determined by AVID Center. Qualifying work experience, as identified by the VP, People Operations, may substitute for the education requirement.AVID Center is committed to complying with federal, state, and local laws on employee vaccinations, and candidates and employees should be aware that the full vaccination against COVID-19 may be required in the future. AVID Center is an equal opportunity employer and will provide reasonable accommodation to those unable to be vaccinated where it is not an undue hardship to the company to do so as provided under federal, state, and local law.AVID Center prides itself on the diversity of our workplace and continuously seeks to recruit individuals who will enhance this diversity and, ultimately, the effectiveness of our organization. To demonstrate this commitment, we encourage all who are truly excited about this role to apply, even if they don't meet every requirement. We believe that people who are passionate about what they do can succeed in this role or in other roles within our organization.QualificationsEducationRequiredBachelors or better in Information Technology or related field.ExperienceRequired5 years:Hands-on business analysis and process/systems improvement experience.
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Keywords: Advancement Via Individual Determination, Mission Viejo , Senior Business Analyst, Professions , San Diego, California