Automotive TAC Agent

Company: VirtualVocations
Location: Norwalk
Posted on: April 5, 2025

Job Description:

A company is looking for a TAC Agent - US REMOTE.
Key Responsibilities

Assist dealer technicians via phone, chat, or email using technical knowledge
Utilize web-based tools to gather service information for customer inquiries
Provide exceptional customer service in a call center environment

Required Qualifications

High school diploma
3-5+ years of recent experience as a mechanic in a full-service shop
2 ASE certifications
One or more years of customer service experience
Strong understanding of automotive engine, electrical, drivetrain, and/or infotainment systems

Keywords: VirtualVocations, Mission Viejo , Automotive TAC Agent, Sales , Norwalk, California

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