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Director of Solutions Engineering

Company: VirtualVocations
Location: Mission Viejo
Posted on: March 31, 2025

Job Description:

A company is looking for a Director of Solutions Engineering.
Key Responsibilities:

Manage technical relationships and serve as the primary contact for customers and channel partners
Lead troubleshooting and technical support efforts, ensuring timely resolution of issues
Collaborate with internal teams to optimize product offerings and provide training to partners

Required Qualifications:

Bachelor's degree in Computer Science, Engineering, or a related field
3+ years of experience in technical account management or support, preferably in a SaaS or AI environment
Proficiency in technical support knowledge and experience with business systems
Strong background in AI and SaaS solutions with a focus on technical product integration
Experience in partner enablement and developing technical documentation and training programs

Keywords: VirtualVocations, Mission Viejo , Director of Solutions Engineering, Engineering , Mission Viejo, California

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